Return & Refund Policy

At HomeCraft Essentials, we want you to be completely satisfied with your purchase. If you are not, please review our return and refund terms below:

Returns

• Products can be returned within 7 days of delivery.

• Items must be unused, in original packaging, and in the same condition as received.

• Certain products (such as personal care items) may not be eligible for returns due to hygiene reasons.

Refunds

• Once we receive and inspect the returned product, we will notify you of the refund status.

• Approved refunds will be processed to your original payment method within 7–14 business days.

Exchanges

• Exchanges are available for defective or damaged items. Please contact us within 48 hours of receiving the product.

Contact Us

For returns, refunds, or any concerns, please contact us at:
Email: homecraftessential@gmail.com
Phone: +94 (provide your phone number)
Address: 189/B, Galakumbura Road, Neelammahara, Boralesgamuwa, Sri Lanka